TCL Roku smart TV not connecting to WiFi can spoil all the fun. I have found some quick solutions to get rid of the internet connectivity issue on your TV. It happens due to following reasons:
- An unstable internet connection
- Neglecting to update TV firmware
- Your WiFi might not be working at that time
- Security protocols on your WiFi blocking Roku TV’s access to the wireless internet.
- Some hardware issues in your TV
If your TCL Roku TV is not connecting to WiFi, restart your devices, ensure you have used correct login and password, check your internet connection, improve the signal strength of your wireless network.
Troubleshooting TCL Roku TV Not Connecting to WiFi
Let’s start with the easiest fixes, moving toward more advanced solutions.
1. Check WiFi Connectivity
First, check if your WiFi is working. See whether other devices like mobile phones are connected to the internet. Also, try streaming on YouTube and opening other internet-enabled apps to determine if WiFi works.
If all these apps are not working, the problem is with your wireless internet connection. Immediately contact your internet service provider (ISP) to resolve the issue, then connect your Roku TV.
2. Check Your WiFi Login & Password
Even a minor typo in your WiFi details won’t connect your TV to the wireless network. Therefore, if your TCL TV refuses to connect with a wireless connection, double-check to ensure you have typed the correct password.
3. Check WiFi Speed / Perform Speed Test
This tip is for those who tried the previous method and managed to open a few apps, but not all.
According to Roku, here is the minimum download speed you need for streaming:
Standard Definition Quality: 3.0 Mbps
HD content: 9.0 Mbps
If your internet speed does not fulfill these requirements, your Roku TV will not connect.
To check the speed of your internet:
- Go to the website https://www.speedtest.net/.
- Press Go and let it detect your network speed.
Tip: Check your internet speed a few times and at different points during the day for an accurate idea of your internet speed.
If you discover that your internet speed is always below the required threshold you’re paying for, contact your ISP.
4. Reconnect Your Roku TV To WiFi
It is only fair that you start by reconnecting your TV to the Internet once more. Here is how you can do it:
- Press the Home button
- Select Settings
- Choose Network
- Click on Setup Connection
- Select Wireless.
- Your TV will find the nearby wireless connections.
- Select your WiFi’s name once it appears on the screen.
- Enter your correct password and wait for it to make a connection.
Tip: Always check your Roku TV’s internet connection after changing your WiFi password.
The reason?
Changing the WiFi’s password also changes your WiFi network’s Service Set Identifier (SSID). As a result, your Roku TV fails to recognize your network and may disconnect.
5. Connect To The Accurate Network
Check the frequency your TV supports. Is it 2.4 GHz and 5 GHz? You can easily find this information in your TV’s user manual.
- Go to the settings.
- Select Network and then Connection.
- Here, you may find the options for both frequency bands.
- If your TV is not connected to the right frequency band, enter the password and wait for it to connect.
Tip: If the Roku TV doesn’t specify any band option, try connecting your TV with 5 GHz. It provides faster internet speed in limited ranges and is less prone to interference.
6. Power Cycle Your TV
You need to power cycle or restart your TCL smart TV. To do so, follow the steps.
- Turn off the TV.
- Unplug it from the power source.
- Wait for at least 30 seconds.
- Plug it back into the electrical socket.
- Turn on the device.
This is one of the most recommended solutions on reddit and helped some people in fixing internet connectivity issue on TCL TV.
7. Reboot Your Router
Just like your TV, try power cycling your router. To do so….
- Power off and unplug the router.
- Wait for 30 seconds to 1 minute.
- Plug the router cable again.
- Turn on the router and wait for all the lights on the panel to turn green.
- Once your router is ready, reconnect your TV.
8. Check For Roku Firmware Updates
OEMs (Original Equipment Manufacturers) often send updates to improve the streaming experience and fix some bugs.
But, to install the updates, you need internet connectivity. Now that your TV is not connected to WiFi, you must use an Ethernet cable. Once you have established a wired connection, you can check the updates by doing the following:
- Press “Home” on your Roku TV remote control.
- Navigate and select “Systems.”
- Go to “Software update.”
- Select “Check Now.”
If any new software updates are available, your TV will download and install them automatically, and the TV will restart. Once updates are downloaded, remove the Ethernet cable and check if your Roku TV connects to WiFi.
9. Restore Factory Settings On Your TV
When everything fails to resolve the issue, you must restore the factory settings on your TCL TV. It will remove everything from your TV, including software bugs and other errors, making it faster and error-free. Here are the steps to factory reset your Roku smart TV.
10. Inspect For Hardware Issue
If nothing works, the problem can be with the hardware. To inspect your TV for hardware issues, call a technician. If your device is still under warranty, the company can repair it at no cost.
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Wrapping Up!
There is much you can do at home to resolve the TCL ROKU TV no longer connecting to wireless internet, once you have identified the cause. When your Roku TV is not getting the WiFi connectivity, consider the quick fixes mentioned in the article before considering it an end for your Roku experience. We recommend reading through all of the information since more than one tip may help.